What we bring to the job
Professional-grade tools matter — they decide whether your space gets surface-cleaned or actually restored. Here's the gear we use on every odor removal job.
How we do it
Same six-step process every time, so you know exactly what to expect.
- 1Assess source + severityWe identify WHERE the odor lives (fabric, subfloor, wall cavity, HVAC, etc.) — treatment choice depends on where the molecules are hiding.
- 2Remove what we canSource removal always wins over source neutralization. Damaged carpet, saturated insulation, nicotine-stained popcorn ceilings — gone first, treat after.
- 3HEPA + clean surfacesEvery hard surface wiped with appropriate chemistry; soft surfaces HEPA-vacuumed to capture particulate carrying the odor.
- 4Deploy technologyHydroxyl (occupied) or ozone (vacated) generators placed and timed for the severity of the job. Thermal fog for smoke penetration.
- 5Post-treatment airingHEPA scrubbers run at the end to flush neutralized compounds. Space aired out, electronics re-powered.
- 6Confirm with youYou walk through before we leave. If any odor is still detectable, we extend treatment — we don't close a job until you can't smell it.
Every odor removal job covers
- Smoke / fire odor
- Pet urine + dander
- Mold / mildew odor
- Cooking / grease
- Death / biohazard cleanup partner
- Vehicle odor removal
- Commercial kitchens
- Post-flood musty smell
Questions we get
Is ozone safe?
Ozone is not safe to breathe at treatment concentrations. That is why we only run ozone in vacated spaces with post-treatment airing. Hydroxyl generators are safe in occupied spaces.
Will my electronics be damaged?
Hydroxyl: no. Ozone: at prolonged high doses can degrade rubber seals and some plastics — we dose for the job, not excess, and cover sensitive electronics.
How long before the smell is gone?
Pet and mildew: often 1 treatment, 24–48 hours. Smoke or fire: 2–5 days with multiple cycles. Very severe jobs sometimes need sealing + replacement of absorbent materials.
Can you save a smoke-damaged sofa?
Sometimes. Leather and tight-weave fabric usually yes. Open-weave upholstery with deep smoke penetration often better replaced — we tell you honestly before starting.