Rug Pickup & Wash

Equipment

What we bring to the job

Professional-grade tools matter — they decide whether your space gets surface-cleaned or actually restored. Here's the gear we use on every rug pickup & wash job.

Rug Duster / Compressed Air System

Before any water touches the rug, we vibrate and blow out dry soil from both sides — a clean rug starts with removing pounds of grit that would otherwise turn to mud once wet.

Centrifugal Rug Wringer

Commercial centrifuge spins 95%+ of the water out of the rug post-wash — drastically shorter dry time, no mildew risk, no shrinkage from prolonged saturation.

pH-Neutral Wool-Safe Shampoos

Plant-based, pH-neutral cleaning agents safe for wool, silk, cotton, and natural dyes. No harsh alkalines that strip lanolin from wool or bleed antique dyes.

Submersion Wash Pit (or Flatbed)

Rug is washed on a flat surface with soft brushes worked through the pile in the direction of the weave — no aggressive rotary that damages delicate fibers.

Dedicated Drying Room

Climate-controlled drying room with airflow and dehumidification. Rugs dry flat or hang depending on backing — typical dry time 24–48 hours.

Color-Fast & Fiber Tests

Before any cleaning agent hits a rug we test an inconspicuous corner for dye stability and fiber reaction — antique or natural-dyed rugs get extra caution.

Process

How we do it

Same six-step process every time, so you know exactly what to expect.

1
Pickup
We come to you, inspect the rug on-site, note any pre-existing damage, pet staining, or fringe wear, and give you a written receipt with estimate.
2
Dry soil removal
At our facility the rug is dusted on both sides to shake out dry debris — typically 1–5 lbs per rug. This is the step in-home cleaning simply cannot match.
3
Fiber + dye test
Inconspicuous area tested for color-fastness and fiber response. Antique, silk, and hand-knotted rugs get extra-gentle chemistry.
4
Full wash
Soft brushes work pH-neutral wool-safe shampoo through the pile in the weave direction. Multiple fresh-water rinses until the water runs clear.
5
Centrifuge + dry
Centrifugal wringer removes 95%+ of water; rug moves to climate-controlled drying room for 24–48 hours.
6
Finish + return
Pile groomed, fringe combed, rug rolled in breathable kraft paper. Back to you on a scheduled delivery day.

What's included

Every rug pickup & wash job covers

Free pickup & delivery
Wool / silk / synthetic safe
Oriental & Persian specialty
Pet urine decontamination
Fringe cleaning + repair
Moth / pest treatment option
Pre-existing damage photo log
Typical 7–10 day turnaround

FAQ

Questions we get

Do you pick up and deliver?

Yes — free pickup and delivery throughout Greater Boston, Essex, Suffolk, and the Merrimack Valley. We schedule pickup and return at your convenience.

How long does it take?

7–10 business days typical. Larger rugs, pet contamination, or repair work can extend turnaround. We give you a firm return date at pickup.

Can you get pet urine out?

Usually yes. Full submersion + enzyme treatment breaks down uric acid crystals that in-home cleaning leaves behind. Severe or repeat saturation may need a dedicated decontamination add-on.

Will colors run?

We test every rug for color-fastness before wash. Antique rugs with unstable vegetable dyes occasionally need a controlled hand-wash only — we tell you up front and won't proceed without approval.

What we bring to the job

How we do it

Every rug pickup & wash job covers

Questions we get

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